raja22Privacy Policy

This page describes what we collect when you use raja22 and how we keep that data protected. Our privacy practice is straightforward: we collect only the information necessary to verify your account, process your deposits and withdrawals, and comply with applicable regulations. We do not sell your personal data to third parties, and we encrypt all sensitive information transmitted through our platform.

Our commitment is transparency about what happens to your data. We store personal information on secure servers, process payments through trusted third-party providers, and maintain records for regulatory compliance. If you have questions about how we handle your information or want to exercise your rights, our support team can assist during business hours.

Please read this policy carefully. By using raja22, you agree to the data practices outlined here. If you do not consent to our practices, you should not create an account.

What Data We Collect on raja22

When you register an account on raja22, we collect your full name, email address, phone number, date of birth, and residential address. We also request government-issued identification (passport or national ID) to verify your identity and comply with Know Your Customer (KYC) regulations. This information is mandatory for account creation and cannot be bypassed.

During deposits and withdrawals, we collect payment method information. If you use DANA, e-wallet, mobile banking, or local payment, we receive your e-wallet identifier from the payment provider. If you use online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we collect your bank account details or mobile banking token. This information is used solely for processing transactions and is not stored permanently on our servers—payment details are typically deleted after transaction confirmation unless legal holds apply.

We also collect behavioral data when you use raja22. This includes: game session timestamps, tournament participation records, account balance history, login locations and device information, and support team interactions. We use this data to personalize your experience, detect fraud, and improve our platform. We do not track your activities outside raja22 or share behavioral data with unrelated third parties.

Personal Identifiers: Name, email, phone, date of birth, residential address—required for account verification and KYC compliance.
Identity Documents: Government ID copies uploaded during verification; stored encrypted and used only for compliance.
Payment Information: E-wallet IDs, local payment tokens, bank account references—transmitted securely and typically deleted post-transaction.
Behavioral Data: Session logs, tournament records, login patterns, device fingerprints—used for fraud detection and platform analytics.

How We Use Your Data on Our raja22 Platform

We use your personal data for five primary purposes. First, account administration: we verify your identity, manage your account settings, and track your tournament participation. Second, transaction processing: we process your deposits and withdrawals through our payment partners. Third, compliance: we retain records for regulatory reporting and fraud prevention in accordance with applicable Indonesian law.

Fourth, platform improvement: we analyze behavioral data to identify technical issues, optimize game performance, and enhance user experience. Fifth, communication: we send account notifications, tournament updates, and support responses via email or phone. You can opt out of promotional communications but cannot opt out of critical account notifications (withdrawal confirmations, security alerts, regulatory updates).

We do not use your data for marketing to third parties or for profiling outside our platform. We do not make automated decisions about your account based on behavioral data alone—any account restrictions or verification holds are reviewed by our compliance team before implementation.

We share your data with trusted third-party providers who process information on our behalf. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive transaction details necessary to complete your deposits and withdrawals. These processors maintain their own privacy practices; we recommend reviewing their policies. We do not control how they use data beyond our specific transaction needs.

Our servers and data centers may be located outside Indonesia. When your data crosses national borders during processing, we ensure it is encrypted and handled according to our privacy standards. International transfers are necessary for payment processing, fraud detection, and platform redundancy. By using raja22, you consent to these transfers where necessary for service delivery.

We may disclose your data to law enforcement, regulatory bodies, or courts if required by legal process or applicable law. We do not voluntarily share data with government agencies but comply with valid subpoenas or court orders. If a request is made, we typically notify you unless prohibited by law.

How We Protect Your Data on raja22

We encrypt all sensitive data in transit using SSL/TLS protocols (HTTPS). Your password is hashed using industry-standard algorithms and is never stored in plain text. Identity documents and payment details are encrypted at rest on secure servers with restricted access. We maintain firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access.

Our data centers comply with standard information security practices. We limit employee access to personal data strictly to those with legitimate business purposes. Employees with access undergo confidentiality training and are bound by non-disclosure agreements. We maintain security incident response procedures and notify affected users within reasonable timeframes if a data breach occurs.

However, no security system is completely impenetrable. While we implement rigorous protections, we cannot guarantee absolute protection against determined attacks or unforeseen vulnerabilities. Users bear some responsibility for account security—never share your password, avoid using public WiFi for sensitive transactions, and report suspicious activity immediately.

Your data rights on raja22

Right to access: request a copy of all personal data we hold about you.
Right to correction: update inaccurate or incomplete information in your account.
Right to deletion: request data deletion subject to legal retention requirements (typically 7 years for compliance).
Right to portability: request your data in a structured, machine-readable format for transfer to another provider.
Right to object: opt out of non-essential communications and non-compliance data processing.

Cookies & Tracking Technologies on Our Platform

We use session cookies to maintain your login state and store your preferences (language, game favorites, notification settings). These cookies are stored on your device and used only during your active session. They are deleted when you log out. We do not use persistent cookies to track you across unrelated websites.

We may use analytics services to measure platform performance—page load times, feature usage, error rates. These services collect anonymized usage data and do not personally identify you. If you prefer not to participate, you can disable JavaScript tracking in your browser settings, though this may affect platform functionality.

We do not allow third-party advertisers to place tracking pixels on our platform. We do not share your browsing behavior with social media networks or ad networks.

Data Retention & Deletion on raja22

We retain personal data for as long as your account remains active. If you close your account, we retain certain data for legal and compliance purposes, typically for seven years following Indonesian financial regulations. This includes transaction records, identity verification documents, and account history. We are required to keep this data for tax reporting and anti-money laundering compliance.

If you request account deletion before the seven-year retention period ends, we anonymize personal identifiers while retaining transaction records in aggregated form for compliance. Your name, contact information, and identity documents are removed from active systems but may persist in backup archives for a limited period before permanent deletion.

If you have specific questions about data retention or deletion, contact our support team during business hours. We can explain which data can be deleted immediately and which must be retained for compliance.

Your Privacy Choices on raja22

You control many aspects of your data on our platform. You can update personal information (address, phone number) anytime from your account settings. You can adjust notification preferences to receive only critical updates. You can download your account data at any time via your account dashboard or by requesting it from our support team.

You cannot opt out of core data collection required for account operation—we need your identity and payment information to function legally. However, you can choose how we use certain non-essential data. For example, you can disable behavioral analytics if you prefer, though this may limit our ability to personalize recommendations.

If you disagree with our privacy practices, you may close your account. We will not retain your personal data longer than necessary after closure, subject to legal retention requirements.

Jurisdiction Notice & Contact Information

Our services are available only where local law permits. We comply with applicable privacy regulations in Indonesia and supported jurisdictions. Data protection rights vary by location—users in certain regions may have additional rights under local privacy law. If you reside in Jakarta, Surabaya, Bandung, Medan, or Semarang and have jurisdiction-specific questions, contact our support team for clarification.

If you have privacy concerns, disputes, or wish to exercise your rights, reach out to our support team via live chat, email, or phone during standard business hours. We aim to respond to data requests within 30 days. If we cannot resolve your concern, you may file a complaint with the appropriate local data protection authority in your jurisdiction.

This privacy policy is effective as of the date stated on our platform and may be updated periodically to reflect changes in our practices or applicable law. We notify users of material policy changes via email. Your continued use of raja22 after policy updates constitutes acceptance of the revised terms.